WhatsApp comes to SapiensGo

For a lot of agencies and operators, WhatsApp is where the conversation actually happens. Until today, SapiensGo only spoke SMS — from today the same product also runs WhatsApp: same dashboard, same workflows, same GoHighLevel sub-accounts, with WhatsApp on the other end of the line.

What's new

Run WhatsApp from GoHighLevel

• Pair a WhatsApp number to SapiensGo by scanning a QR code, the same way you'd link the official WhatsApp web client.
• Send and receive WhatsApp messages from your GoHighLevel sub-account exactly the way you already do with SMS. The same workflows, the same automations, the same contact records.
• Inbound WhatsApp messages flow into your existing GoHighLevel conversations and trigger the rules you've already built.

Every SapiensGo feature now applies to WhatsApp too

• The device and connection dashboard shows your WhatsApp numbers alongside SMS devices, with the same status and activity signals.
• The same workflow engine, the same scheduled commands, the same retries, the same per-number routing — but for WhatsApp.
• Multi-account, multi-workspace setups: WhatsApp connections are first-class citizens inside the structure you've already built around SMS.

One product, two channels

• No second tool, no second login, no second integration.
• A new "messaging connection" concept under the hood means SMS devices and WhatsApp accounts live side by side — pick the channel per number, per workflow, per client.